QuestionsPlain
Plain
answers.
Each one true on its own, with the qualification in the sentence and not in a footnote.
Is this a diagnosis?
No. Elixir Health measures markers and shows them against the reference range for the test. A result outside the range is referred to our clinician. Nothing here is a diagnosis of anything.
Do you send samples to a lab?
Never. Samples are run on the analyser in the room and disposed of at the venue. That is why the result takes minutes.
Who sees my result?
You, and our clinician. Not the venue, not an employer, not our marketing system. Your record is encrypted and held under the clinician's responsibility.
Is a finger prick as good as a venous sample?
For the twelve markers validated for finger prick, yes — that is what the test is validated for. For the others we take a venous sample, because using a fingertip sample on those would be off-label. The full answer.
Why is testosterone morning-only?
Because it peaks in the morning and the Endocrine Society requires two morning fasted samples to support any conclusion. One result is a measurement, not a diagnosis.
Can I have fifty markers in one go?
Not from us. A point-of-care analyser runs a small number of markers well; a laboratory runs dozens off one tube. If you want fifty markers, a postal laboratory service is the right product. If you want four to twelve, measured properly, with the result in the room and a doctor on it, that is us.
Will you sell me supplements based on my result?
No. A result below the range goes to a clinician, not a shop. A result in range but toward one end may be shown, separately from the result, with the only wording we are permitted to use about a nutrient — and only if you choose to look.
How do I get a retest reminder?
Book the retest before you leave. The only message you will receive is a reminder of that appointment — date, time, place. We do not send "time to retest" prompts based on a result.
Elixir Health is a point-of-care measurement service. Samples are analysed at the venue and never sent to a laboratory. A single measurement on a single day is not a diagnosis. Elixir is not a clinic or a pharmacy. 18+.
